Online Ordering & QR Table

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Online Ordering & QR Table

Customers browse your menu, order, and pay — no app needed. Pickup and delivery channels. QR codes per table go straight to KDS. Scheduled orders, loyalty points, promo codes, AI chat assistant, and order tracking.

Setup

1. Enable — turn on online ordering in Settings > Online Ordering
2. Branding — set the storefront tagline, announcement banner, and cover-photo URL
3. AI ordering assistant — customize returning-customer and new-customer greetings plus the assistant persona. The supported {name} and {venue} placeholders are filled at runtime
4. Business hours — set per-day open/close times. Orders are blocked outside hours
5. Channels — enable Pickup and/or Delivery independently with separate minimum-order amounts and preparation times; Delivery also has a base fee
6. Delivery zones — set the venue coordinates, then define radius zones with their own fee and minimum order
7. Closed dates — add holidays or other dates when online ordering is unavailable
8. Share your link — customers order at https://your-slug.synalux.ai or your configured enterprise custom domain. Manage the slug and custom domain in Settings > Venue
9. QR table ordering — print QR tents from Settings > Floor Plan. Customer scans, orders, and the ticket goes straight to KDS
10. Scheduled orders — customers pick a future date/time at checkout. Orders appear on KDS at the scheduled time
11. Promo codes — one-time-use codes are validated at checkout and duplicate redemption is rejected
12. AI chat — customer-facing AI understands your full menu including modifiers and pizza builder. Supports 14 languages with voice input/output

Order Throttling

Rate-limit incoming online orders during peak times to prevent kitchen overwhelm.

The production demo currently has no queued throttled orders, so the zero-queue state is not shown as a product screenshot.