🏥 Secure Patient Portal

Synalux v11.1 Elite empowers your patients to take control of their healthcare journey. Our secure, mobile-optimized portal provides a seamless bridge between the patient and the clinical team—reducing administrative friction and improving care outcomes.

📱 Mobile-First Patient Experience

Patients can manage their health from any device, anywhere. No app download required.

• One-Click Login: Secure access via practice-issued codes with SHA-256 hashing.
• Intuitive Dashboard: A single view for upcoming appointments, unread messages, and pending tasks.
• Real-Time Alerts: Push notifications (via browser) for new test results or appointment reminders.

✍️ Digital Intake & Consents

Eliminate the clipboard. Collect everything before the patient walks through the door.

• Smart Forms: Mobile-friendly intake, PHQ-9/GAD-7, and Vanderbilt questionnaires.
• E-Signatures: Legally-binding digital signatures for HIPAA, Telehealth, and Financial policies via BoldSign.
• Document Upload: Patients can securely snap and upload photos of insurance cards and prior records.

💬 Secure Clinical Messaging

Threaded, HIPAA-compliant communication that keeps the conversation professional and private.

• Provider Threads: Dedicated channels for clinical questions, refill requests, and billing inquiries.
• Read Receipts: Peace of mind for patients knowing their message was seen.
• Urgent Flags: Automated prioritization for messages containing safety-critical keywords.

💳 Billing & Online Payments

Transparent financial management that improves collection rates.

• Stripe Integration: Secure, one-click payments for copays and self-pay balances.
• Payment Plans: Automated installments for high-value dental or orthodontic procedures.
• Itemized Statements: Clear breakdown of charges with CPT/CDT codes for patient records.

📅 Scheduling & Requests

Reduce no-shows and fill your calendar with easy appointment management.

• Request New Visits: Patients select their preferred dates and times for staff approval.
• Visit History: Full visibility into past and upcoming appointments with specific providers.
• Preparation Guides: Automated instructions sent to the portal before specialized procedures (e.g., surgery prep).

🔐 Privacy & Trust

• Encryption at Rest: All portal data is secured with AES-256-GCM encryption.
• Access Expiration: Secure codes automatically expire after use or timeout to prevent unauthorized access.
• Audit Trail: Patients can see a log of when their records were accessed, ensuring full transparency.