Gift Cards, Loyalty & Marketing
Issue gift cards, run a loyalty program with auto-tier upgrades, send marketing campaigns, and collect customer feedback.
Gift Cards
Issue gift cards from $25 to $250. Customers redeem at payment.
Loyalty Program
Enable in Settings > Loyalty. Customers earn points per dollar spent.
Points per dollar — configurable earn rate
Auto-tier upgrades — Bronze → Silver → Gold based on cumulative spend
Referral rewards — existing customers share a link, both get bonus points
Apple / Google Wallet — loyalty card "Add to Wallet" integration
Member search — search by name, phone, or email with "Showing X of Y" count
Points adjustment — add or redeem points per member with audit trail
Marketing & Campaigns
Email and SMS blasts with audience segmentation, promo codes, and send history.
Build audience segments by visit count, loyalty tier, or last-visit date
Create promo codes with percentage or fixed discounts
Track send history and engagement
Requires Twilio (SMS) or SendGrid (email) credentials in Settings > Integrations
Customer Feedback
Post-visit surveys with star ratings, comments, and response templates.
QR codes on receipts link to the survey form
Star ratings and comments aggregated per server and per time period
Response templates for quick follow-up