Partner Portal

The Synalux Partner Portal is your command center for managing customers, generating quotes, tracking commissions, and getting support.

Access the portal: synalux.ai/partners/portal

Portal Sections

Dashboard

Your home screen showing key metrics at a glance — customer count, terminal deployments, monthly revenue, and commission summary.

Open Dashboard →

Customers

Manage your customer accounts, track deployments, and monitor subscription status.

Add new customers

View terminal counts and product mix

Track monthly revenue per customer

Monitor subscription health

Open Customers →

Quotes

Generate price quotes for prospects. Quotes pull from your tier-specific wholesale pricing and include suggested retail markups.

Create professional PDF quotes

Track quote status (sent, viewed, signed)

Automatic pricing based on terminal count tiers

Open Quotes →

Documents

Manage all signed agreements, NDAs, and partner documents. Integration with BoldSign for e-signatures.

Partner Agreement

Data Processing Agreements (DPA)

Customer price quotes

NDAs

Open Documents →

Demos & Training

Access demo environments and training materials to help you sell and support Synalux products effectively.

Product demo environments

Sales training videos

Feature update briefings

Open Demos →

Support (Helpdesk)

Submit and track Tier 2 support tickets directly with the Synalux engineering team.

Create tickets with priority and category

Track SLA response and resolution times

Message thread with the support team

Email notifications on every update

Open Support →

See the Helpdesk & Support guide for full details.

Agreement

View and manage your partner agreement details, commission rates, and territory information.

Open Agreement →

Getting Started

Apply at synalux.ai/partners/apply

Get approved — our team reviews applications within 2 business days

Sign the Partner Agreement via BoldSign e-signature

Log in to the Partner Portal with your approved email

Start quoting — use wholesale pricing to generate customer quotes

Support Tiers

Tier	Commission	Cap	Support
Standard	2%	50 locations	Email, 8h SLA
Gold	3%	100 locations	Priority, 4h SLA
Platinum	5%	Unlimited	Dedicated, 1h SLA