Seats and Custom Quotes
Synalux POS commercial terms are custom. The price, services, and any support terms are valid only when stated in a separately accepted quote, order, or addendum. This guide does not set pricing.
What counts as a seat
A seat is a station that takes orders. Kitchen displays, expo screens, staff accounts, and payment hardware are not seats. Count the stations expected to take orders, then include that count in the customer-specific quote.
Seat counts are measured from order activity during the applicable billing period. Ask Synalux to confirm any commercial change before the next period.
Beta venues
An approved POS reseller can request POS beta venues for setup after signing the partner/beta agreement. Every request emails the Portal Admin review queue and must be approved before a workspace is created. Approval creates a separate US workspace, loads the demo menu, modifiers, tables, and register layout, and sends a single-use invitation to the approved reseller email; accepting it makes that account the site admin. It does not create a customer record, quote, payment method, or billing subscription. The reseller beta lasts 30 days and does not start billing automatically.
A direct POS self-service trial lasts 14 days. It also does not start billing automatically. Any move to paid service requires separately accepted custom commercial terms and the required billing setup.
Multiple locations
Each location is its own workspace, venue, and configuration. An approved reseller can request another beta from POS Settings → Request another venue; each request requires separate Portal Admin approval. Contact Synalux for a commercial arrangement covering multiple live sites.