💬 Instagram Direct

Connect an Instagram Business / Creator account to receive + reply to Instagram DMs from inside Synalux.

📨 Instagram Direct Messaging

Built on the Messenger Platform — Instagram DMs use Meta’s Messenger infrastructure under the hood; Synalux uses the same provider abstraction.
Webhook ingress — /api/v1/instagram/webhook receives DMs from connected Instagram Business accounts.
Send — /api/v1/instagram/send posts via Meta’s /me/messages endpoint with appsecret_proof on every call.
Story mentions, comment replies — receive notifications when your account is mentioned or commented on; reply inline.

Patient Portal — Social Messaging

🔐 Setup

Connect a Facebook Page to your Instagram Business account.
Authorize Synalux for instagram_basic + instagram_manage_messages + pages_messaging scopes.
Subscribe the Facebook Page to messaging webhooks (auto-handled by Synalux on connect).

🏗️ Architecture


POST /api/v1/instagram/webhook        DMs / story mentions / comment replies
POST /api/v1/instagram/send            Outbound DM (appsecret_proof protected)

💳 Plans

Available on Standard+. Free tier: receive only via the contact form.