💬 Team Chat & Clinical Communication

Synalux v11.1 Elite keeps your entire practice connected through a high-security, HIPAA-compliant collaboration hub. Coordinate care in real-time, conduct HD video scrums, and share clinical assets securely without ever leaving the platform.

🔐 HIPAA-Compliant Team Channels

Keep your practice organized and your patient data private.

• Department Channels: Dedicated spaces for #clinical, #billing, #front-desk, and #management.
• Threaded Conversations: Stay focused on specific topics without cluttering the main channel.
• Urgent Mentions: Use @urgent to trigger immediate notifications for time-sensitive clinical alerts.

📹 Enterprise Video Scrums (LiveKit SFU)

Conduct high-definition telehealth and team meetings with rock-solid stability.

• Massive Capacity: Support for 25+ concurrent participants with crystal-clear 1080p FHD video.
• Bandwidth Optimized: Our SFU architecture ensures you only upload 1 stream, no matter how many people are in the room.
• Active-Speaker Routing: The UI dynamically highlights the person speaking and dims background participants to save your CPU.

📂 Secure Clinical File Sharing

Share the right information with the right people, instantly.

• Contextual Sharing: Forward a treatment plan or lab result directly into a billing or clinical channel.
• Encryption at Rest: Every file shared in chat is secured with AES-256-GCM and inherits workspace RLS policies.
• Mobile Review: Clinicians can securely view X-rays, photos, and PDFs on their tablets during sessions.

🔄 Cross-Practice Collaboration

Bridge the gap between your branches and external partners.

• Referral Threads: Dedicated chat groups for coordinating care with external specialists.
• HQ Announcements: Broadcast critical organization-wide updates to all branches simultaneously.
• Global Directory: Quickly find and message providers and staff across your entire enterprise network.

📊 Capacity & Performance

🔐 Security & Compliance

• Zero-PHI Notifications: Email and push alerts never contain patient names or sensitive data.
• Access Expiration: Temporary staff (e.g., interns) are automatically removed from channels on their end-date.
• Tamper-Proof Logs: A permanent, searchable audit trail of every message and file access.