How to Demo Synalux Products
This guide helps resellers deliver effective product demonstrations to potential customers.
Before the Demo
Access your demo environment at synalux.ai/partners/portal/demos
Know your customer — restaurant type, current POS, pain points, terminal count
Prepare a quote using the Quoting Tool so pricing is ready
Demo Flow — Synalux POS (30 minutes)
Opening (5 min)
Ask about their current system and biggest frustrations
Highlight: runs on ANY device, no hardware lock-in, all features included
Core Walkthrough (15 min)
Register & Ordering — show the clean ordering interface, modifiers, item search
Kitchen Display — open KDS on a second device, show how orders route by station
Table Management — demonstrate the floor plan, table assignments, coursing
Online Ordering — show QR code generation, customer ordering experience
Reports — pull up daily sales, labor costs, menu mix report
Differentiators (5 min)
25 languages with RTL — switch to Spanish or Arabic live
AI Voice Ordering — demonstrate the voice ordering capability
Offline Mode — explain PWA offline capability
Per-terminal pricing — no feature tiers, everything included
Close (5 min)
Walk through the pricing (use your pre-built quote)
Explain the setup process and timeline
Offer to send the quote for e-signature via the portal
Key Talking Points
| Feature | Synalux | Competitors |
|---|
| Per-terminal pricing | All features included | Feature-gated tiers |
| Device freedom | Any browser, BYOD | Proprietary hardware |
| Online ordering | Included | $49-199/mo add-on |
| KDS | Included | $25-50/terminal/mo add-on |
| Languages | 25 including RTL | 1-3 max |
Handling Objections
"We already have a POS"
→ Ask about monthly costs including add-ons. Most competitors charge $200-500/mo once you add online ordering, KDS, and loyalty. Synalux includes everything.
"What about hardware?"
→ Synalux runs on any device with a browser — iPad, Android tablet, laptop, or desktop. No proprietary hardware needed. Cash drawers and receipt printers connect via USB/Bluetooth.
"What if the internet goes down?"
→ Synalux PWA works offline. Orders queue locally and sync when connectivity returns.
"Can we migrate our menu?"
→ Yes. We offer menu import from CSV/Excel. For larger menus, Synalux support can assist.
After the Demo
Send the quote via the Quoting Tool — it goes to the customer via BoldSign for e-signature
Follow up within 24 hours — check if they have questions
Track in your portal — the customer appears in your Customers list once the quote is signed
Related Resources
Partner Portal Overview — Full guide to your portal dashboard
Customer Onboarding Guide — Step-by-step setup after the sale
Helpdesk & Support — Submit Tier 2 support tickets for your customers