🛡️ Security, Privacy & HIPAA Compliance

Synalux v11.1 Elite is built on a “Security-First” architecture. We don’t just check boxes; we harden every layer of the clinical workflow to ensure that patient data is the most protected asset in your practice.

🔒 HIPAA Technical Safeguards

Exceed the federal standards for data protection.

• Encryption at Rest: All clinical data and media are secured with AES-256-GCM encryption.
• Encryption in Transit: Every connection is protected by TLS 1.3 with high-strength cipher suites.
• Zero-Knowledge Options: For psychiatry and sensitive therapy, notes are encrypted with keys that only the provider can access.

🕵️ Immutable Clinical Audit Trails

Absolute accountability for every action taken on the platform.

• 7-Year Retention: We maintain a permanent, unalterable log of every PHI access, edit, and deletion.
• Contextual Logging: Know exactly who looked at a chart, from which IP address, and for how long.
• Administrative Oversight: HQ admins can review organization-wide security posture in real-time.

🛡️ Role-Based Access Control (RBAC)

Enforce the “Principle of Least Privilege” with granular precision.

• Clinical vs. Admin: Ensure front-desk staff can see schedules but never clinical SOAP notes.
• Employee Overrides: Overrule base roles to restrict specific high-risk features (e.g., “Export to Excel”).
• Branch Isolation: Providers in one branch cannot access records in another unless explicitly authorized.

📴 Offline-First Privacy (ESAQ)

Security that follows you into the field.

• Emergency Vaulting: If a device is lost or stolen while offline, the data is cryptographically sealed and plaintext PHI is purged.
• No Cloud AI Leaks: Our WASM-powered voice dictation processes all audio locally. Your clinical conversations are never sent to external AI servers.

🤝 Business Associate Agreement (BAA)

We stand behind our security.

• Enterprise Coverage: We provide signed BAAs for all Enterprise tier customers.
• Subprocessor Transparency: Full disclosure of our secure cloud infrastructure partners (Supabase/AWS/Vercel).
• Compliance Support: Our team assists you during insurance audits or HIPAA inspections.

⚡ Break-Glass Emergency Protocol

• One-Click Access: Authorized staff can override restrictions in true clinical emergencies.
• Immediate Notification: Security officers are alerted the moment a “Break-Glass” event occurs.
• Mandatory Justification: The system requires a clinical rationale to be entered before access is granted.

🔐 Platform Hardening

• Automatic Timeouts: Sessions expire after 15 minutes of inactivity (protected by Audio-Aware idling).
• SHA-256 Hashing: Passwords and access codes are never stored in plaintext.
• Regular Pentesting: We conduct frequent security audits to identify and patch vulnerabilities proactively.

Video Walkthrough