💬 Viber Bot

Connect a Viber Bot to send + receive Viber messages from the unified Synalux chat surface.

📨 Viber Bot API

Webhook ingress — /api/v1/viber/webhook receives incoming user messages + delivery / seen events.
Outbound — /api/v1/viber/send posts via Viber’s send_message endpoint with rich keyboards + carousel cards supported.
Bot setup — register a public account at partners.viber.com , copy the auth token into Synalux workspace settings; webhook URL auto-set via set_webhook.

Global Communication Dashboard

🏗️ Architecture


POST /api/v1/viber/webhook    Viber events (validated against bot auth token)
POST /api/v1/viber/send        Outbound (text / picture / file / rich media)

Provider abstraction: lib/message-providers/viber.ts.

🌍 Why Viber?

Significant install base in Eastern Europe (Romania, Ukraine, Russia, Belarus, Bulgaria) — countries where Synalux serves practices that need a non-WhatsApp messenger for patient communication.

💳 Plans

Available on Standard+.